Privacy Policy
Last updated: November 2026
This policy explains how VPNS8 handles data when providing subscription services, processing orders, and maintaining the website. It applies to the marketing website and user panel. Data handling on third-party payment pages and destination websites is governed by their respective policies. Please review the scope of data handling and account management options below before using the service.
Account and Order Information
No email address is required to register; a username and password are sufficient. VPNS8 processes usernames, password verification credentials, and account status to verify identity, manage subscriptions, and provide account features. Email is not required for registration. If users voluntarily provide an email address or other information in a support ticket, it is used only to handle the related request.
Order processing involves the selected plan, order status, payment method, transaction reference, and refund records. This information is used to confirm payment, deliver subscriptions, reconcile accounts, and resolve disputes. Support ticket content is used to investigate issues raised by users. Do not submit passwords, complete payment credentials, or personal information unrelated to the issue in a support ticket.
No-Logs Policy and Operational Information
VPNS8 does not record which websites users access through this service, or store browsing history, destination URLs, DNS query history, or communications. It does not maintain connection logs that could be used to reconstruct an individual's browsing activity. The relationship between a connection's start and end times and its source and destination is not retained as a persistent connection record.
To apply plan allowances and traffic reset rules, the service processes an account's cumulative data usage and allowance status. This billing data does not include details of websites visited. Active connection status is used only to handle the current connection and is not kept as a historical browsing record after the connection ends. Troubleshooting is limited to necessary error information, which is deleted or de-identified once its purpose has been fulfilled. Troubleshooting does not lead to ongoing records of browsing activity.
Cookies, Local Storage, and Usage Analytics
The website and panel may use cookies or local storage to maintain sessions and save language preferences and login status. Login credentials in local storage are used for authorized account requests. When using a shared device, sign out of your account and clear the browser's site data as needed. Clearing this data may require you to log in again or reselect your preferences.
Usage analytics on the marketing website help us understand page visits, referral sources, device types, and entry-point clicks, so we can improve content and workflows. Analytics should not include passwords, subscription links, or payment credentials, and are not associated with browsing activity on network routes. Browsers can restrict cookies and site storage, but disabling essential storage may affect panel features.
Third-Party Payments and Necessary Disclosures
Supported payment methods are Alipay / WeChat / USDT. Payments are handled by the relevant third-party payment service, whose pages may process transaction information under their own policies. VPNS8 receives only the transaction result and reference information needed to verify an order. Users are not required to submit their payment account password to this service.
Data is disclosed only as necessary to fulfill orders, provide essential technical processing, or respond to valid legal requests, and only to the extent required for the relevant purpose. Before opening a third-party page, check its address and read its privacy notice. This policy does not replace third parties' responsibility for their own data handling.
Data Retention and Deletion Requests
Account information is retained for as long as needed to provide account and subscription features. Order and refund information is kept for the period necessary to fulfill orders, reconcile accounts, handle disputes, and meet applicable legal requirements. Support tickets and analytics data are deleted or de-identified once their purposes have been fulfilled. This policy does not set a uniform retention period without a clear basis. The fact that traffic packages never expire does not mean that all personal information is retained indefinitely.
Users can sign in to the panel and use the support ticket portal to request access to, correction of, or deletion of their information, specifying the account and data involved. VPNS8 will carry out necessary identity verification before processing a request. Deleting an account may affect subscription use. Information that must be retained by law or for an unresolved dispute will be restricted to that purpose and handled once the reason for retention ends.
Policy Updates and Questions
If service features or data handling practices change, VPNS8 will update this page and revise the last-updated month at the top. Important changes to processing purposes, data scope, or user rights will be communicated through the website or panel. Where separate consent is required, updating this page does not replace the applicable process.
If you have questions about this policy or data handling, contact us through a panel support ticket. For service use and refunds, please see the Terms of Service and Refund Policy.